Our Services
Business Management
- Strategic Planning - helping you develop a plan with SMART goals tied to your mission, vision, values , and key objectives of your organization.
- Organizational Development - conducting culture/climate analysis, communication network analysis, and strategic planning. Helping organizations understand and manage change and transitions.
- Program Assessment and Evaluation - assessing the outcomes of your organization's program(s) and activities. Creating assessment plans. Researching, benchmarking, and creating assessment and evaluation tools and rubrics. Authoring and presenting reports.
- Learning Assessment and Evaluation - assessing the outcomes of your learning activities. Gathering data on participants' experiences; Creating learning outcomes for your team; creating learning assessments and rubrics for evaluation. Developing learning interventions. Writing curriculum. Authoring and presenting reports
- Marketing and Communications - establishing and marketing your brand. Surveying and understanding target audiences and demographics. Developing brand messaging. Writing press releases and other important business communications.
Human Resources
- Recruitment, Retention and Onboarding - designing and evaluating organizational recruitment strategies, interviewing processes and retention efforts. Providing models and practices for interviewing candidates, creating behavioral-based interviewing questions and interview guides. Developing candidate tracking systems and scoring rubrics.
- Development and Training - recommending models and promising practices for developing staff. Conducting training needs assessment. Developing staff training programs. Creating student development and leadership programs. Researching and recommending multigenerational approaches for engaging a diverse workforce.
- Coaching and Teambuilding - helping you understand and improve staff dynamics, teams and workplace relationships. Developing student clubs and organizations. Developing and facilitating teambuilding workshops, activities and retreats.
- Assessments and Inventories - IDI, Myer’s Briggs, True Colors, Strengths, Theories of Communication, Learning Styles and Apologia (the art of apologies).
Diversity, Equity, Inclusion and Belonging
- Intercultural Competency Development - using the Intercultural Development Inventory (IDI) to help individuals and organizations understand and improve their intercultural competence. Also, using the Intercultural Conflict Styles Inventory (ICS) to help individuals and organizations understand and navigate intercultural and interpersonal conflict in the work environment.
- Diversity, Equity and Inclusion - developing and implementing organizational and individual strategies for leveraging diversity and cultivating inclusive environments. Developing strategies for increasing diverse representation. Designing and facilitating diversity programs and activities. Developing, reviewing and assessing diversity policies, statements and practices.
- Belonging - surveying, assessing and evaluating organizational environments to create a greater sense of belonging and mattering for employees, customers and stakeholders.
Higher Education
- College Preparation - helping students prepare for transitioning and acclimating to college. Providing recommendations for supporting first-generation students. Supporting parents and families. Designing plans to assist students with developing study skills, managing stress and promoting healthy wellness practices. Helping students navigate the college admissions and on-campus housing processes.
- First-Year Programs - identifying current trends and needs of first-year students. Designing programs and engagement strategies for first-year students. Designing and implementing academic and living learning communities.
- On-Campus Housing - designing, assessing and evaluating on-campus housing programs and services. Consulting on housing construction, facilities and trends. Designing a housing residential program. Developing effective occupancy management policies and practices. Creating student learning curriculum. Recommending student engagement approaches and strategies.
- Student Experience - consulting on higher education issues, challenges and opportunities. Helping understand student development needs and expectations. Assessing student learning and impact. Consulting on working effectively with students. Managing customer and guest service needs and expectations. Cultivating inclusive learning environments. Consulting on incidents and crisis management.